Legal

Privacy Policy

Last updated: 30 March 2026

Kioo Africa Labs is committed to protecting your personal data and respecting your privacy in accordance with applicable laws, including the Kenya Data Protection Act, 2019 and the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number (e.g., when you contact us)
  • Usage Data: Pages visited, time spent on site, interactions
  • Technical Data: IP address, browser type, device information
  • Cookies and Tracking Data: Information collected via cookies and analytics tools

2. How We Use Your Data

  • Provide and maintain our website
  • Respond to inquiries and provide services
  • Improve website performance and user experience
  • Analyze website traffic and usage patterns
  • Ensure security and prevent fraud

3. Legal Basis for Processing

  • Consent (e.g., analytics cookies)
  • Legitimate interests (e.g., improving our services)
  • Legal obligations (where applicable)

4. Cookies and Tracking Technologies

We use cookies to ensure website functionality, improve user experience, and analyze traffic and usage patterns. Non-essential cookies (such as analytics cookies) are only activated after obtaining your explicit consent.

For more details, see our Cookie Policy.

5. Data Sharing

We do not sell, rent, or trade your personal data.

We may share data only with:

  • Trusted service providers strictly for operational purposes (e.g., analytics tools) and with consent of the person(s) of interest.
  • Legal or regulatory authorities when required by a court of law.

All third parties are required to adhere to appropriate data protection standards.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.

Personal data collected through this website will not be retained for more than six (6) months, unless a longer retention period is required by law.

After this period, data is securely deleted or anonymized.

7. Your Rights

Under applicable laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at: info@kiooafricalabs.com

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or loss.

9. International Data Transfers

We do not transfer personal data outside Kenya. In the event that collaboration with partners outside Kenya becomes necessary, prior authorization will be sought from the Kenya Office of the Data Protection Commissioner (ODPC), and appropriate safeguards will be implemented in accordance with the law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

11. Contact Us

Kioo Africa Labs

Email: info@kiooafricalabs.com

Location: Nairobi, Kenya